Privacy Policy
Last updated: July 13, 2026
This Privacy Policy explains how Nexus Resolution LLC ("Nexus Resolution", "we", "us", "our") collects, uses, and shares information when you visit our website, request a free audit, or engage us for services. This page is maintained by Nexus Resolution to answer common privacy questions about our website and services.
1. Information we collect
- Information you provide: name, email, company, website, monthly ad spend, and any details you share via our audit form, contact form, booking form, or email.
- Client account access: when you engage us, we may request read-only or user-level access to your Amazon Seller Central, Advertising Console, and Brand Registry accounts. We use this only to deliver the services.
- Usage data: IP address, browser type, pages viewed, referring URL, and similar technical data collected automatically via cookies and analytics tools.
2. How we use information
- To deliver and improve our services, audits, and deliverables.
- To respond to your inquiries and send transactional communications (audits, reports, invoices).
- To send occasional marketing emails you can opt out of at any time.
- To comply with legal obligations and enforce our Terms of Service.
3. Legal bases (EEA/UK visitors)
We process personal data under one or more of these legal bases: performance of a contract, our legitimate interests in running our business, your consent (for marketing), and compliance with legal obligations.
4. Sharing
We do not sell your personal information. We share information only with:
- Service providers who help us operate (hosting, analytics, email, payments) under confidentiality obligations.
- Amazon and its Advertising APIs to perform the services you engaged us for.
- Authorities when required by law or to protect our rights.
5. Cookies & analytics
We use cookies and similar technologies for essential site functionality and to understand how visitors use our website. You can control cookies via your browser settings; disabling them may affect site functionality.
6. Retention
We retain personal information for as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Audit submissions from prospects who do not become clients are deleted or anonymized within 24 months.
7. Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data, object to or restrict certain processing, and withdraw consent. To exercise any of these rights, email audit@nexus-resolution.com.
9. Children
Our services are not directed to children under 16, and we do not knowingly collect their data.
10. International transfers
We operate from the United States. If you access our services from outside the U.S., you consent to the transfer of your information to the U.S. and other countries where our service providers operate.
11. Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
12. Contact
Privacy questions or requests can be sent to audit@nexus-resolution.com.